Terms of service

Overview

This website is operated by Alova. By visiting our site and/or purchasing from us, you agree to be bound by the following terms and conditions. Please read them carefully before using our services. If you do not agree to these terms, you should not use this website.

Products and availability

We reserve the right to limit quantities per customer and to discontinue any product at any time. Product images are as accurate as possible, but slight variations in color may occur depending on your screen. Alova products are personal wellness products, not medical devices, and do not replace advice from a healthcare professional.

Pricing and payment

All prices are displayed at checkout in your selected currency and may change without notice. We reserve the right to refuse or cancel any order in cases of suspected fraud, pricing errors, or product unavailability — in which case you will be notified and fully refunded.

Promotions

Promotional offers, such as multi-item bundles, are applied automatically at checkout under the conditions described on the site. Offers cannot be combined with other discounts unless stated otherwise, and may be modified or withdrawn at any time.

Order acceptance

Receipt of an order confirmation does not constitute acceptance of your order. We reserve the right to cancel any order prior to dispatch, with a full refund.

Intellectual property

All content on this site — including designs, graphics, photography, text and branding — is the property of Alova and may not be reproduced without written permission.

Limitation of liability

To the fullest extent permitted by law, Alova shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or website.

Governing law

These terms are governed by the laws of the jurisdiction in which Alova is registered, without regard to conflict of law provisions.

Contact

Questions about these Terms of Service can be sent to support@byalova.com.